Partnerships for Information Access & Delivery
Who does what in the school computer network environment?

This document in PDF

Strong partnerships in the school district computer network help increase student achievement. This is document is intended to show the various partnerships needed to provide students both physical and intellectual access to ideas and information. It is not an official document of Bellingham Public Schools, but serves as a snapshot of current practice.

Partner:

District Network Services

District Library Media Technology Coordinator

Librarian in the School (LMS)

Support Technicians

Teachers

Administrators
& Site Council.

Responsibility:

Responsible for all Computer Network Management, mission critical systems, technical support and computer security in district.

Responsible for Instructional Technology & Library Media throughout district.

Ensures access to information and ideas via computer network in the school; coordinates library & technology with classroom needs and instruction.

Performs troubleshooting of computer & software problems.

Assist staff with software and hardware questions and problems.

Responsible for instructional use of technology to help students meet Learner Achievement Targets/ Essential academic learning requirements.

Sets Mission, Objectives & Strategies that may involve the use of technology

             

Network Equipment
Selection

Creates specifications, selects computer equipment & peripherals, makes upgrade

Showcases various new products that may be useful in instruction.

Maintains file of library equipment needs and orders from recommended lists.

Repair and/or replace defective equipment.

Maintains file of classroom equipment needs and orders from recommended lists.

Maintains building budget for departmental & building needs.

Network Equipment Maintenance

Maintains all computer equipment & peripherals on network, solving the tough problems.

Deals with vendors on warranty issues.

Orders parts and repairs.

Consults Work Order Database before regularly-scheduled weekly visits to schools.

Monitors status of open work orders and pending projects. Participates in prioritization of major hardware and software deployments.

Initial troubleshooting and referral to Network Services.

Reports all serious computer problems to Network Services through the work order manager database form.

Checks database to view/print outstanding building work orders.

Performs initial troubleshooting of computers in building,.

Escalates repair and/or evacuates equipment as necessary.

Performs regular service on all machines in building (scandisk, defrag, etc)

Reports computer problems to library media specialist.

Reports building issues related to technology service and support to LMS and to Network Services.

Network Server Operation

Sets up server structure and permissions.

Provides network server training to LMS

Coordinates network server training for LMS with Network Services as needed.

Creates new server folders & permissions as needed in the building.

Restores lost files for students or teachers.

Manages print queues.

Repairs/replaces defective equipment.

 

 

Network Infrastructure

Sets up infrastructure of network (switches, routers, wiring, etc)

 

Reports infrastructure problems to Network Services.

Installs/removes equipment as infrastructure evolves.

 

 

Network Equipment Inventory

Maintains computer inventory for all buildings.

Assists accounting dept with tagging and entering equipment into assett tracking systems. 

Maintains building inventory by room number.

Maintains inventory on assigned computers.

Reports need to relocate computers to LMS or network services.

 

Network Policies & Procedures

Communicates Network Policies & procedures by providing rules and guidance for building level LMS Staff.

Writes and updates Acceptable Use Agreements, and Student/Parent permission process.

Works with Network Services to provide guidance to LMS for district policies & procedures.

Communicates network policies & procedures to staff and students through daily practices.

Presents policies and practices during student orientations in the fall.

Communicates network rules to staff and students (i.e. no games, chat rooms, etc) in daily practice.

Communicates network policies & procedures to students through daily practices.

Formal signature agreeing to policies required for all staff.

Reinforces School Board Policies and Procedures relating to technology.

Software
Budget

Coordinates selection and procurement of desktop productivity and back-end software for all computer systems.

Manages instructional software

Maintains LMT Budget for Library Media & Technology.

Coordinates Library Management Software throughout all school libraries.

Coordinates purchase of statewide database licensing software for all schools.

Purchases building network licenses and information resources through Library Media & Tech budget, with input from Technology Committee & teachers.

 

Purchases specialized instructional software from department budgets, following district procedures.

Allocates classroom & department budgets for software and intructional needs.

Software Inventory

Works with LMT to evaluate software for technical compatibility and approve for use on network.

Maintains records of building network software licenses, and individual machines software.

Assists Library Services in maintaining building software inventory

Assists with software licensing compliance in bldg. 

 

 

Student & Teacher Account
Creation

Creates logon and email accounts.

Updates student and staff accounts during year, providing info to building librarian.

Provides guidance for parental permission forms for Internet & Email.

Updates LMS on changes in policies & procedures.

Requests new logon accounts and email accounts as needed.

Provides information about rules & responsibilities to students who wish to obtain Internet access and Email accounts.

 

 

 

Student & Teacher Account Problems Management

Deals with student and teacher account permission issues referred by LMS or administrators.

 

Solves password problems for students throughout year.

Provides help desk support to teachers and staff

Refers student password problems to librarian or library instructional assistant.

 

Student & Teacher Accounts Deletions

Moves and/or deletes accounts for students and teachers who transfer to another building

 

 

 

 

 

Student Discipline for Network Account Problems.

Identifies students with problems: (games, executable files, excessive storage space) and notifies LMS or principal at building.

 

Disables student accounts or removes Internet/email access. Speaks to student about problem areas and refers to Administrators.

Identifies students who may be causing computer problems or using computer resources inappropriately to LMS.

Identifies students disobeying network rules to LMS as needed.

Reinforces school network rules in classroom.

Building administrators handle serious infractions of network rules & policies (obscenity, pornography, harassment, threats, etc)

Instructional Program:
Student
instruction

Provides network support for student instructional programs.

Maintains highest degree of availability of student and staff use computers as possible within resource constraints

Coordinates student technology assessment each year - Mankato Self-assessment and the formal Technology Assessment for grades 4, 7, 11.

Orients all freshmen to the resources on the network in the fall.

Provides Internet and Email ethics training for all students wishing Internet access.

Coordinates building technology performance & self- assessments.

Coordinates & supports teachers instructional needs for equipment, labs, library, resources.

Assists students in library and labs with applications software use & problem-solving.

Assists students and teachers in labs and library on informal basis.

Understands instructional uses of the Internet and plans units or lessons which incorporate it.

Uses technology resources to meet Learner Achievement Targets.

Schedules labs in advance for instructional purposes.

Oversees the School’s Mission, Objectives & Strategies that deal with the use of technology to meet Learner Achievement Targets.

Coordinates Technology Assessment as required by board policy.

Instructional Program: Staff Development

Provides network support for staff development training.

Provides staff development opportunities throughout year.

With technology committee, organizes staff development opportunities in building.

Arranges clock hours for participants through curriculum dept.

Assists teachers as needed with technology throughout the school day.

Assists teachers in informal situations.

Conducts formal in-service training on desktop productivity applications.

Tech coaches train teachers in teacher training sessions.

Provides SLIG funds for teacher training opportunities.

School Web Site Creation &
Management

Creates area for storage & maintenance of school web sites.

Provides security of website from hackers.

Provides training for LMS on creating and maintaining web sites.

Establishes parent permission forms and rules for placing web pages on school web sites.

Creates and maintains school web site with help from interested administrators, teachers and students.

Maintains file of parental permission forms to post student work on the web.

Assures that web page creation rules are followed

 

 

Encourages web pages as one product of research.

Organizes class or departmental web pages.

Provides web rules to students creating web pages.

Approves student web pages for inclusion on school's web site.

Provides guidance on school web site as needed.

Suggest ideas for inclusion on school web site.