Type a two paragraph personal business letter to the consumer relations department at a company whose product you have tried. Locate the address on the product label, or by calling the 800 customer number. (This number is sometimes listed on the product label or can be requested by calling 800-555-1212.)

In the first paragraph describe the product you bought, serial numbers, cost, date of manufacture or date of expiration, where you purchased it, scan number, and anything else important to know.

In paragraph two describe what happened after you bought the product. You loved it; why? There was a problem with the product; exactly what was the problem? What would you like them to do about it? Thank them for their time.

Use your name and address (or use your name and the school address) as the sender.

Get a neighbor to proofread your letter and check your format before printing.