Technology Connections--Word Processing--Letters:

• A student writes a job request or cover letter to a prospective employer.
• A student or parent requests information about a college or a place they plan to visit.
• An individual writes a letter to a business to express a complaint or suggestion concerning a product.

2. Business Letter: Used when a representative of a company is communicating with another company or an individual that does not work for the same company. This is a form of external business communication.
   Examples:

• The school principal writes an official letter to a parent.
• The student president or secretary of a school club writes to a business or sports company.
• A store manager writes to a sales representative of a company whose product the store sells.

3. Memo (Memorandum): Used when a representative of a company or organization is communicating with someone else that works within the same company or organization. This is internal business communication.
   Examples:

• A club secretary writes to the members of a club about the agenda for the next meeting.
• A student writes to a teacher, counselor, principal, or coach asking for clarification on a policy or assignment.
• Today's use of email is a common form of internal business communication.